Quality

It is the policy of TRT Ltd to deliver products and services that provide the highest quality to our customers. Quality systems are maintained to satisfy customers, Airworthiness Authorities and legal requirements

TRT Ltd is dedicated to providing customer satisfaction by achieving world class performance on quality, delivery and cost. To this end TRT Ltd employs continuous improvement throughout the whole organisation.

TRT Ltd has adopted the following Quality Objectives for continuous improvement:

• Halve the rate of customer complaints and internal non-conformance every three years.
• Halve the cost of non-conformance every three years.
• Reduce the number of defects delivered to the customer by a factor of ten every two years.
• Reduce turn around times in line with establishing industry best standards acceptable to our customers.

At TRT Ltd we aim to satisfy our customers and become their preferred choice through teamwork, employee involvement in continuous improvement of our products and services to ensure that we are able to meet our customers' expectations.