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Quality

It is the policy of TRT Ltd to deliver products and services that provide the highest quality to our customers. Quality systems are maintained to satisfy customers, Airworthiness Authorities and legal requirements

TRT Ltd is dedicated to providing customer satisfaction by achieving world class performance on quality, delivery and cost. To this end TRT Ltd employs continuous improvement throughout the whole organisation.

TRT Ltd has adopted the following Quality Objectives for continuous improvement:

  • Reduce the rate of customer complaints to 20 or less in one year.
  • Reduce the cost of Non Quality to 1% of sales in one year.
  • Improve the Right 1st Time performance to 90% in one year.

TRT Limited intends to satisfy our customers and become their preferred choice through teamwork, employee involvement in continuous improvement of our products and services to ensure that we are able to meet our customers' expectations.

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